KYC Policy

We verify every player before the first withdrawal. These checks protect your account, stop fraud and meet the anti-money laundering rules of our licence.

When we ask for documents

Verification is required before your first payout. We may also ask for documents at any later point, for example after large wins or changes to your payment details.

Documents we accept

• A colour copy of a valid passport or driving licence.
• Both sides of the card used for deposits, with the middle six digits and the security code covered.
• A utility bill or bank statement no older than 3 months showing your name and address.

Timing and deadlines

Checks usually finish within 3 business days once all files arrive, and a short video call may be requested. Documents must be sent within 30 calendar days of a withdrawal request, or winnings can be withheld and the account closed.

Limits before verification

Unverified accounts can withdraw up to about £1,700 within 24 hours and about £1,900 in total since registration. Completing verification removes these limits and lets the normal level-based caps apply.

How to send files

Upload clear, readable photos through the account area. Make sure all four corners are visible and that names and addresses match your account details exactly.